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Shipping Policy

1. Transportation Scope

Our shipping services cover international shipping. However, the specific areas we can ship to may differ based on aspects like the product type, the location of inventory, the chosen shipping method, and other elements. Hence, before placing an order, please double-check that your delivery address is accurate.

2. Transportation Method

We offer a variety of shipping options and will use DHL, FedEx or other logistics providers to deliver your goods within 1-3 days after you place your order.When you place an order, we'll recommend a specific shipping method to you according to your shipping address and product details. Of course, you also have the freedom to choose your preferred shipping method during the ordering process.We will process your order within 48 hours after you place the order and pay. You'll receive an email notification about the shipping, which will contain the tracking number and tell you which courier we've used to ship your order. Please be aware that we don't ship on weekends. Additionally, during peak seasons or promotional periods, the shipping process might take a bit longer.

3. Delivery Time

At the checkout stage, we offer an option for you to fill in your shipping address. Please make sure to enter your actual address. The shipping time can vary depending on your geographical location, as well as the size and weight of your order. Generally, the estimated delivery time ranges from 5 to 15 days. However, this can change due to unexpected circumstances such as adverse weather conditions, delays caused by the carrier, or other factors that are beyond our control.

4. Freight Policy

Shipping Payment: We levy reasonable fees for shipping. Customers can check the estimated shipping costs at the checkout page before finalizing their purchase. The shipping costs need to be paid when you confirm your order and make the payment for the items you've bought.

5. Return and Exchange Policy

If the goods you receive have quality issues or don't match what you ordered, you can return or exchange them in accordance with our return and exchange policy. The specific details of this policy will be shown when you place an order. Please read and understand it carefully.

6. How to Find a Delivered Package

We'll send you an email that informs you of the tracking number and the courier company we've partnered with to ship your package. You can then track the progress of your package by logging into the official website of the designated courier service and entering the provided tracking number.